Frequently Asked Questions
Wrapped by Hand, Delivered with Care
How does shipping work?
Shipping at Gannon Munro is simple and transparent. All shipping rates are flat-rate and based on the total value of your order. Each piece is wrapped carefully by hand to ensure it arrives in perfect condition, ready to be enjoyed or gifted.
Your final shipping cost will appear at checkout, and once dispatched, you’ll receive full tracking so you can follow your parcel with ease.
Caring for Your Gannon Munro Pieces
How do I care for my Gannon Munro products?
Our most frequently asked question is whether Gannon Munro pieces can go in the dishwasher. While some items may technically withstand it, we strongly recommend washing all pieces by hand to preserve their long-lasting beauty.
Every item is handmade with exceptional care, and gentle handwashing is the best way to maintain its finish and craftsmanship.
For linens, we recommend dry cleaning or using a gentle cycle with mild detergent, followed by air-drying to keep them at their finest.
Honoring the Craft: Our Return Policy
Do you accept returns?
Because each Gannon Munro piece is handmade and deeply personal, we do not accept returns. Our creations are crafted with care, and we avoid additional shipping that may cause damage or compromise their quality.
We encourage you to make sure you truly want the piece before purchasing. If you have any questions or concerns, please get in touch — we’re always here to help and want you to love your Gannon Munro products.